Never rub or over-wet your carpet when trying to remove marks.
Spillages are more easily removed if tackled immediately. Use a blotting/dabbing action or even better, if available, a wet suction vacuum cleaner. Please do not rub as this will cause the pile to burst causing it to appear slightly fluffy and lighter in appearance. Useful items to keep in stock for emergency use are: Woolsafe approved shampoo solution suitable for use on wool rich carpets, available from most supermarkets. Stain removing spray for grease or oil spots, available from Boots Chemists.
Coffee/tea, fruit juice, red wine, port, sherry & blood:
Soak up as much liquid as possible with absorbent tissue, then dab the area with a clean white cloth moistened in a solution of diluted carpet shampoo and warm water or stain removing spray. Blot with paper towels or a clean white cloth or vacuum thoroughly using a wet suction vacuum cleaner and repeat as required. Finally, dab with warm water, applied with a clean cloth, and as before, blot or suck up all remaining moisture until dry. Carefully brush the area in the direction of the pile.
Treat as for coffee, tea and fruit juice. An additional application of an oil/grease spot remover will remove any remaining grease. Finally, blot up or wet vacuum all remaining moisture and leave until dry. Carefully brush the area in the direction of the pile.
With a blunt knife or spatula, remove as much solid material as possible. Blot up the residue and treat with an oil-grease spot remover, blotting frequently with absorbent cloth.
Scrape up solids carefully with a blunt knife, then treat the stain with a proprietary brand of tar remover, following the instructions carefully.
Treat as for coffee, tea and fruit juice adding 1 egg cup of white vinegar to 1 pint of shampoo solution.
For liquid ink follow the instructions for coffee, tea and fruit juice removal. For ball point ink, moisten with a clean cloth and non coloured methylated spirits, blot carefully and when dry, brush the affected area in the direction of the pile.
Paint (oil based):
Blot excess spillage with absorbent tissue, then clean with a cloth moistened with white spirit. Be careful not to rub the pile or apply too much white spirit. Once the paint is removed, dab the area with diluted carpet shampoo on a clean, white cloth, blot or wet vacuum then follow with an application of clean water. Blot or wet vacuum and leave until dry. Finally, brush the affected area in the direction of the pile.
Blot excess spillage with absorbent tissue then clean the affected area with cold water until the paint is removed, then treat with diluted shampoo as for oil based paint.
Carefully scrape up the solid and clean gently with a dry cleaning fluid. Use a clean, white cloth, moistened with diluted shampoo to rinse the area, blotting with a clean dry cloth or wet vacuum. Allow to dry thoroughly and brush the area in the direction of the pile.
Freeze the gum with a proprietary freezing agent, break up when frozen and remove.
For persistent or very large stains it is always advisable to consult a professional carpet cleaner.
Hammond Hill Limited recommend WOOLSAFE approved chemicals and cleaning companies for all wool mixture carpets.
This advice is offered as a service to Customers, and Hammond Hill Limited will not be liable for loss or damage or injury arising out of any action taken based on this advice.