Customer Testimonials

Please send us feedback about our products, service and your experience with us.

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"A traditional family business with traditional family values."

Brian Cole (London)

"Dear Simon, Thank you for spending the time with me when I visited your store. It is a rare thing to be treated with courtesy and understanding in this day and age. The chair arrived this morning and has given me back my independence. I will give you a call about the Isles of Scilly. Mavis."

Mavis Longville (Bedford)

"Thank you for delivering my mom's rising chair yesterday. I will recommend your company to anybody looking to buy a Celebrity chair. Thank you again."

Jason Plant (Manchester)

"What a refreshing change to find a company that actually keeps its website up to date. I was so fed up with phoning other companies only to be told "Oh, that price has changed". An honest family business that I would highly recommend. Thank you. ps. Carpets look great."

Michael Davis (Newport, Wales)

"Best price, best service, best delivery. What more can I say."

Mike Harper (Cardiff)

"A big thank you. Carpets turned up yesterday at 2pm as arranged. They're being fitted on Monday / Tuesday and I'll send you some photos next week. Thanks for a great service. Melanie."

Melanie Simmonds (Bedford)

"Hammond Hill were excellent to deal with from start to finish. Our carpet has recently been fitted and it looks superb. It is a great carpet, bought at a very good price that other suppliers could not beat. The whole process of ordering and delivery with Hammond Hill was fantastic. They even recommended an independent fitter which we used. Again the fitting was excellent. Initially I was a bit worried about ordering carpet on the phone or internet, but thankfully it went so well that I would use Hammond Hill again without hesitation. Thank you especially to Julie, Chris, Simon and Linda. "

Mrs. Lloyd (London)

"Our carpets have now been fitted by Steve & Rick and I can't express enough how pleased I am. Your company has been extremely professional, your fitting standards second to none and I saved over £1000 compared to my local supplier in Putney. If only every buying experience could be as positive as this one. Thank you so much."

Jim Taylor (London)

"Thanks again very pleased with the service from initial order through to delivery today."

Stuart Selby (Herts)

"I recently purchased carpet for two bedrooms and a hallway. I want to say how pleased I am with the finished result. Dealing with Hammond Hill was easy and pleasant. Chris even recommended a fitter who gave me a great price. I would certainly use this company again."

Christine Lawrie (Shrewsbury)

"We are delighted by our new carpet which Hammond Hill supplied throughout alot of our house. Chris Hill ensured that nothing was an issue despite having a difficult staircase to carpet and being some distance away. Rick and Steve worked solidly for 2 days and did an amazing job on our open tread winding staircase which goes up two stories. A brilliant job and I would recommend them to everyone."

Alexandra Cooke (Guildford)

"To Lynda
Many thanks for the efficient way you ordered and managed delivery of my Westbury Chair."

Pamela Cooper (Herts)

"I PURCHASED A WOBURN PETITE RECLINER CHAIR ABOUT 2 MONTHS AGO AND AM VERY PLEASED WITH IT.
DELVERY FROM A LOCAL SHOP WAS 3 MONTHS BUT I GOT IT WITHIN 2 WEEKS. IT IS VERY COMFORTABLE WITH LONG LEG SUPPORT WITHOUT BEING TOO HIGH. I WOULD RECOMMEND THIS CHAIR ."

m thomson (edinburgh)

"Bought a La Z Boy Cool Chair a few months back from these guys. It is one of the greatest purchases anyone can ever make. Excellent Customer Service, fast delivery. Highly recomended seller and also very highly recomended chair."

James (Romford)

"Absolutely delighted with the service,quality and delivery. Was a trifle nervous about ordering a carpet on the net and spoke to a couple of staff including Chris Hill and easily overcame my concerns. I saved over £10 per sqare metre and bought a better carpet than I normally would have. That was the bedroom....onto the stairs and landing next. Thank you Chris and all your staff. My kind regards, Dave"

David O'Brien (Penicuik)

"Order no 12816&13282,we are delighted with our chairs&sofas this has graced our rooms with pride, will pass on to friends .awaiting 4 scatters to be sent to my address soon,many thanks to all your staffs who made our order .thank you again.mrs Husain"

Dr S.A.Husain (ASHFORD Middlesex TW152JF)

"Thankyou very much for your prompt service and delivering my carpet so quickly we are delighted."

Mrs L Park (Egremont)

"This was a very large refurbishment of a period property. Floorcovering budget was in excess of £20,000 and by using Hammond Hill we were able to considerably increase the quality of product used due to their remarkable prices. Hammond Hill project managed the whole installation over a three month period faultlessly. In summary, a professional, forward thinking company whom I would highly recommend. A big thank you to Chris and all of his team."

Peter Moseley (Chester)

"We would like to thank you for your excellent service the carpets look fantastic, we will be more than happy to buy from you again and will recommend you to all our family and friends.
Look forward to dealing with you in the future, many thanks"

Denis and Ruth

"Hi Chairs arrived on time this morning two very pleasant young men installed them and gave me instructions on use all over and done in under half an hour. Excellent service will definitely recommend you "

John O'Reilly (Trowbridge)

"Bought my Brintons Bell Twist from this company, fantastic service from start to finish of the order being palced, can't recommend them highly enough, will be back.

J Petty"

J Petty (Kendal)

"Hi i bought my carpets from you 18months ago not sure if i left feedback at the time but wanted to say they are still looking great after 18months of wear, your delivery was spot on and quality was fantastic and it also worked out about £1400 cheaper than my local carpet shop. I would definitely use you again, you even cut them to room sizes which was brilliant too. Thanks"

Jan (Pembrokeshire)

"Chairs arrived as per schedule.
Delivery man very pleasant and helpful.
Excellent service, many thanks.


"

M Goman (Edinburgh)

"I would like to say how pleased we are with the cormar carpet you delivered just before Christmas. I was a little concerned about ordering such a large item from the internet but I have to say there were no problems whatsoever! All the people we spoke to at Hammond Hill were helpful and friendly and the carpet was delivered on time . The delivery driver brought the carpet into the house with a little difficulty but he was more than helpful. The carpet looks great and price was great too!I would have no hesitation in recommending Hammond Hill to anyone. "

hazel pinder (sheffield)

"We had Cormar carpet fitted to our lounge, hall and stairs which lasted for over 30 years. We had it replaced with a better quality Cormar carpet and don't think I'll still be around when this one wears out. We will always buy Cormar carpets."

Irene Willcocks (Enfield)

"Dear Chris,

Just a quick message to say how pleased we are with the new furniture. Your service, price and delivery guys were excellent. What a shame that this level of attention seems to have disappeared from Inverness.

I shall definitely recommend you to friends and family.

Mar sin leat,

Mike."

Mike Johnson (Drumnadrochit)

"Thank you to all the team for my fantastic Amtico floor in my hallway.
Your service from sales to fitting was excellent."

Lydia Hail (Pedmore Stourbridge)

"To all concerned,
Last night, I thanked the guys who spent 'extra time' rolling out the carpets for us to 'see / to check.'
All looked well except for the "Renaissance Versailles Pearl" where our electric light seemed to be playing 'havoc'
with the 'background tones' within the carpet.

But, this morning, after unfurling the two rolls that concerned me,
and now in 'broad daylight' they were looking really well .
Now we all can relax and enjoy!

We will highly recommend you to anyone in this area, should they need 'new carpeting.'
Thank you so much for travelling so far and through your superb supplies, at such 'excellent rates,'
we've managed to save a lot, to help us further our refurbishment of this old house.

Kind Regards.
"

P McGinley (Somerset)

"Good morning Jon

I would just like to say how pleased I am with the laz-e-boy chair which was delivered to me yesterday. It's just the most comfortable chair I've sat in! Many thanks to your driver - he's such a pleasant person.

If I need anymore furniture in the future - I know where to come.
"

Margaret Blythe (Dundee)

"I am writing to express our sincere thanks to your team, as we have recently taken delivery of our wonderful Brintons Mandarin Plaid carpet, and have received excellent service from your company.
Your sales team representatives are very knowledgeable, provide a great telephone service and ensured that our delivery took place as scheduled.
The product arrived in good condition, has been laid by our fitter, and now makes a wonderful impression in our new dining room. We have received some great feedback from friends and family! We will certainly recommend your company to others!
Many thanks, once again."

Mandy Knowles (Bath)

"Thanks for your delivery of my Cormar Town & Country carpet. Your delivery driver did well above the normal call of duty getting 28 sq m of this heavy carpet into the lift then into our 9th floor flat. Please pass my thanks to him. The carpet is now laid, and looks & feels superb, at about 25% less than a local shop."

Robin Llewellyn-Powell (Brighton)

"Thanks for the good service in supplying the above to me last week,I'll certainly come back for any other requirements.

"

Guy Richards (Fordingbridge)

"Now relaxing in our lovely recliners. Chairs even better than we thought.
Thank you John for keeping us informed of delivery and Martin for the excellent service you gave us in assembling the chairs and made sure we were left comfortable. Great service, will recommend you to our friends."

Mr and Mrs Mays (Dundee)

"You provided my dream carpet at a great price (still shouldn't have spent so much!!) You delivered as promised on time on the day You were pleasant when speaking to you on the phone.
And I have just had the carpet laid and wow I am so pleased with it.


"

Karen Jenkins (Gravesend)

"Bought La z Boy Cool Chair for my hubby as a pressie .
Delivery was amazing as you set the chair up in the lounge and all for £25.00, you were all really helpful. I will definately recommend you. "

Janet Green (Chester)

"Hi Chris
I just wanted to let you know the carpets look absolutely superb. The guys did a great job and the house has been completely transformed. We are so pleased with the whole job and can't thank you and your team enough.
Thanks again, Alice."

Alice Whitehead (Wimbledon Village)

"Thankyou to all the team for the first class service you have given."

Sara Phillips (Bromsgrove)

"Thank you for your exemplary service. From first phone call to fitting you have been excellent. Many Thanks."

Francis Davies (worcester)

"Dear All at Hammond Hill,

Many thanks to John and Martin keeping me informed regarding the delivery of my chair this evening despite the transport problem encountered on the journey to the NE of Scotland.

Your customer service is absolutely first class and can only help to make your business even more successful for the future.

The friendly, factual information relayed to me from purchase to delivery was first class.

Your company will definitely be in my mind, if and when I may be considering products in your sales range.

Thanks again and best regards,

Hamish
"

Hamish Carr (Inverurie)

"I took delivery yesterday of my Brintons Finepoint Rubens flame Carpet.
I was waiting for this with some trepidation having found you on the internet at a price that was significantly cheaper than anyone else. I should not have been worried.
Your customer services from the point of order through to the day of delivery were excellent. On the day I was told it would arrive by late morning. With my carpet fitter standing here, cup of coffee in hand at 1.00pm I rang and was told you would arrive at 1.45pm and this is exactly what you did, on the dot!
The carpet is wonderful and there are no huge holes in the middle that I was expecting to justify the lower price.
I am absolutely delighted and would have no hesitation in not only using you again myself but would be happy to recommend to all my friends that they do the same.
In a very tired retail world where the customer is usually a pain in the backside and absolutely everything is too much trouble, I can honestly say that Hammond Hill stand out far above the crowd. Thankyou"

Pam Needham (Surbiton)

"I have just taken delivery of my La z Boy chair. Thankyou so much for all your help and I must congratulate you on your service.
I will definately use you again"

Jane Green (Solihull)

"After being let down by a local carpet retailer in Romford I found your website. I'm so glad I did. The carpet was fitted today and looks beautiful. Thank you all so much."

Mary Wells (Basildon)

"Hello Jon

I thought I would let you know that everything went well today. The carpet fitters (Rick and Steve) arrived just before 8.30 am and worked very hard through out the day. They were very thorough and the quality of their work throughout was exemplary. They had no problem in assisting me to move the small amount of furniture from the bedrooms and they were pleasant/good humoured throughout. I have to say that I am very pleased with the end result.

Overall, my experience of my dealings with Hammond Hill exceeded my expectations and I certainly would not hesitate to recommend the company to others who were looking to purchase carpet. The company's website is surpurb.

I would also like to thank you. Your planning service (amid all my building works) was first class and it wasn't until today that I realised all the detailed work you had undertaken to support your quote etc. Clearly these plans assisted the carpet fitters in laying the carpets. It was also most impressive that much of the carpet had been pre-cut beforehand making their job much easier.

Your quote was very impressive and competitive when compared to my other quotation of some £600 more.

Once again, many thanks.........................

Kind regards

Jeremy
"

Jeremy Howdle (Bristol)

"Yet again you have delivered our carpet when requested within 15 minutes of your estimated delivery time. We would recommend you any time ! !
Thanks to all concerned"

Eric (Bedford)

"Jon, I would like you to know that I am very pleased with the first of the two carpets.

Brinton's have cut the width down from 12' to 10' matching the pattern to both sides, a very professional service, please pass on my compliments.

It was good doing business with you."

Kevin Turner (Gloucester)

"Dear Simon
The carpets have arrived safely and been laid. I wanted to pay tribute to your driver, whose journey cannot have been an easy one, but whose helpfulness and courtesy was exemplary throughout.
Many thanks to Lynda and yourself for your assistance with these purchases. You were both very helpful.
I do not think this will be the last time we order from Hammond Hill."

Graham Galloway

"Dear Chris, just to let you know that the fitters were excellent, the carpet and underlay is perfect and at such a competative price. The service is excellent and I would recommend your company to anyone. We will definately use you again. Kind regards."

Mark Payton (Solihull)

"Dear Chris, Exceptional service, excellent fitters. Our home is truly transformed! Thanks and please pass on our gratitude to your staff."

Charles Terrell (Hertfordshire)

"My Brintons carpet was delivered this morning. Thank you for an excellent service. Please pass on my regards to your excellent delivery team."

Jason Davies (Ledbury)

"Thankyou for your professional service and prompt delivery of my daughters furniture for christmas. "

Steve Goode (Essex)